People & Operations Infrastructure

We Don't Advise. We Build, Implement, and Hand Over.

Every engagement ends with something tangible in your business — a system running, a process documented, a compliance gap closed. Not a deck. Not recommendations. Actual infrastructure.

Service 01

Fractional CHRO / HR Head

You need strategic HR leadership but not a ₹25–40 lakh full-time CHRO. Our fractional HR Head service gives you a senior HR professional embedded in your business — setting strategy, owning operations, and building the foundation for your internal HR team.

We work as your part-time HR Head on a retainer basis — available for leadership decisions, team management, investor HR due diligence, board-level people strategy, and day-to-day operational oversight.

Outcomes You Can Expect
↓ Founder HR time by 70% HR strategy documented Team structure designed Culture framework built
Ideal For
50–500 employee businesses Pre-funding / post-funding scale-up Businesses without an HR team Founders spending 3+ hrs/day on HR
What's Included
Monthly HR strategy sessions with the founder / leadership team
HR roadmap creation and quarterly review
Org design and team structure recommendations
Employee escalation handling and conflict resolution
Hiring brief sign-off and offer letter approvals
Culture, values, and employer branding direction
Retainer-based: 8–20 hours/month depending on scope
Service 02

HR Operations Outsourcing

Running HR operations manually — offer letters, confirmations, leave management, exit clearances, payroll coordination — consumes hours every week and creates error-prone informal processes. We take over your entire HR ops function.

We become your outsourced HR operations team: structured, documented, SLA-driven. You get HR ops without hiring a full HR team — and with zero WhatsApp-based chaos.

Outcomes
Zero manual HR errors SLA-based response times Documented employee lifecycle Payroll accuracy improved
Ideal For
30–300 employee businesses No dedicated HR team High HR query volume Finance team doubling as HR
What's Included
Offer letters, appointment letters, confirmation letters
Leave management and attendance coordination
Payroll inputs coordination and verification
Employee query resolution (email/chat-based)
Exit process management and full-and-final settlement
Monthly HR MIS reports for management
Employee file management and records maintenance
Service 03

Recruitment & Hiring Systems

Most SME hiring is reactive, unstructured, and founder-dependent. We build structured recruitment processes and run talent acquisition on your behalf — so every hire is deliberate, assessed, and aligned with your culture.

We don't just fill positions. We build the hiring infrastructure — JDs, interview frameworks, scorecards, offer templates — that makes every future hire better than the last.

Outcomes
↓ Time-to-hire by 40% Structured interview process ↑ Offer acceptance rate ↓ Bad hire rate
Ideal For
Businesses hiring 5–50 people/year No dedicated recruiter High bad-hire rate Senior / leadership hiring
What's Included
Job description creation and role profiling
Sourcing strategy and multi-channel candidate pipeline
Interview framework and structured scorecard design
Candidate screening and pre-qualification calls
Offer management and negotiation support
ATS setup and hiring pipeline tracking
Service 04

SOP & Process Documentation

If your business depends on specific people being present for it to function, you don't have a business — you have a bottleneck. SOPs convert tribal knowledge into repeatable, trainable, scalable systems.

We interview your team, map your processes, identify gaps, and produce clean documentation — from HR workflows to operational checklists — that any new hire can follow from day one.

Outcomes
Onboarding time ↓ 50% Zero knowledge loss on exit Consistent process delivery Investor-ready documentation
Ideal For
Businesses preparing to scale High-dependency on key people High new-hire ramp time Pre-investment due diligence
What's Included
Process discovery interviews with key stakeholders
Process mapping and flowchart documentation
Written SOPs for HR lifecycle (joining to exit)
HR policy documentation and employee handbook
Checklists and trackers for key processes
Document version control framework
Service 05

HR Automation & HRIS Setup

The right HRIS eliminates 60–70% of manual HR admin. We select, configure, and implement the right HR technology for your business size and budget — from basic HRIS to full workflow automation.

With experience designing Salesforce-based HR systems at scale, we bring enterprise-level automation thinking to SME-appropriate platforms — Darwinbox, Zoho People, GreytHR, Keka, or custom workflow tools.

Outcomes
Manual HR admin ↓ 60% Real-time HR dashboards Automated onboarding flows Leave / attendance automated
Ideal For
50+ employee businesses High manual HR overhead Compliance tracking gaps Scaling past current tools
What's Included
HRIS platform selection and vendor evaluation
System configuration and employee data migration
Onboarding workflow automation
Leave, attendance, and payroll integration
HR dashboard setup for real-time people metrics
Team training and admin handover
Service 06

AI-Powered Automations, Workflows & Platforms

Most businesses lose 20–30% of productive time to manual, repetitive tasks that follow the same logic every time — approvals, follow-ups, data entry, customer queries, status updates. These aren't judgement calls. They're processes. And processes can be automated.

We identify your highest-overhead manual workflows and build AI-powered platforms that handle them end-to-end — faster, without human error, and without adding headcount. From internal operations to customer-facing touchpoints, we build the automation layer your business needs to scale.

Outcomes
Manual overhead ↓ 60% 24/7 automated handling Zero follow-up delays Consistent process execution
Ideal For
High repetitive admin volume Teams spending hours on approvals Customer query volume outpacing team Founders wanting to scale without hiring
What's Included
Workflow audit and automation opportunity mapping
Expense approval, payment tracking and order management platforms
AI-powered customer chat and voice support bots
Internal AI knowledge bases and query resolution systems
Content and communication automation pipelines
Team training and platform handover
Not Sure Where to Start?

Take the Free HR Audit First

Our 10-minute diagnostic tells you exactly which HR pillars are strongest and where the biggest risks lie — so you know which service to prioritise.